Strict Cancellation - 50% Refund up to 1 month before arrival
Less than 2 weeks before check-in
More than 2 weeks before check-in
25% deposit refunded
More than 1 month before check-in
50% deposit refunded
Refundable Damage Deposit (RDD)
We require a refundable damage deposit from guests:
- Guests pay a refundable damage deposit of R500 for 6 nights and under.
- Guests pay a refundable damage deposit of R1 000 for 7 nights and over.
- Guests pay a refundable damage deposit of R2 500 when booking a Villa.
- We collect your refundable damage deposit by Credit card link or EFT.
We return the refundable damage deposit via EFT.
Refundable Damage Deposit is paid back within 14 days after check-out.
- Please ensure that you forward us your banking details to ensure payment for the refund. Within 14 days.
- Any Bank Credit Card Commission on Cancellations will be charged to the guest.
Duplex Access codes
Codes will only be given once all payments are made
- The full amount for Accommodation
- The full amount for Breakage Deposit (Refundable)
Staying at The Dunes
- NO Refunds will be given for whatever reason if the guest decides to leave earlier than their departure date.